An Important Walt Disney World Update

As we plan for the reopening of our Disney Resort Hotels and Theme Parks, we are keeping the wellbeing of our Guests and Cast in mind. And we’re here to help you as we introduce new procedures focused on delivering an enjoyable and magical experience for everyone who visits. ‌

To manage attendance and foster physical distancing during this unprecedented time, we will be changing and suspending some Park experiences. In addition, we will also be introducing a new Theme Park reservation system.

Unfortunately, these new measures have required us to cancel any FastPass+ selections you may have made. We recognize the inconvenience this poses and we’re deeply sorry.‌

However, because you have valid Theme Park admission, you will have access to the Theme Park reservation system before new tickets are sold to other Guests. There’s nothing you need to do at this time. We’ll be contacting you soon with details on this new system. ‌

At this time, while systems update, we are temporarily suspending all modifications. However, you have the option of canceling your entire reservation.

We’re putting great thought into helping you return to the magic and appreciate your patience.‌

For more information, please visit disneyworld.com, call 407-W-DISNEY (934-7639), or contact your travel professional or Member Services.


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