5126 Compass Bay Resort Orlando 4Bedrooms Close to Disney

very dirty, and I purchased cleaning supplies myself to wash the kitchen floor, the floors in the upstairs bathrooms, and the eating area in the kitchen. The furniture was clearly stained and dirty, and the area rug was filthy. There were three slats missing from the vertical blinds covering the patio doors and the directional wand was broken. One of the upstairs bedrooms had lamps on the nightstands but no light bulbs in the lamps. There was no toaster, which the previous condos we occupied did have. I asked about getting a toaster; management said they would see if they could get one, but one never arrived. There weren’t any baking sheets in the kitchen supplies. There was an ineffective corkscrew, a broken corkscrew, and there no measuring spoons. Rather than make another complaint, I purchased these supplies and left them for the next occupants. While certainly not a major issue, the light in the refrigerator was burned out. I expressed my dissatisfaction with this unit to management, particularly citing the dirty conditions. They said they would check and ultimately arranged to have a cleaning done. However, as was the case with the blinds, the repair and cleaning did not take place on the day or time we were told. The cleaning service did come, but we were home at the time and eating dinner; we said it wouldn’t bother us if she cleaned while we were there, but she said she would check and come back the following morning; the cleaning service never returned. The blind slats were eventually replaced, but the broken blind wand I had commented about was not fixed. One of the major problems was parking. The contract agreement clearly states that parking on the street is not permitted overnight. A company had been hired to tow vehicles using overnight street parking. Every single night both sides of the street were lined with cars all night long, making it difficult to navigate the street or enter and leave our parking space without hitting another vehicle. It would be helpful if rules were enforced. I understand that during the pandemic it is difficult to keep up with all the requirements, but since we did some of the cleaning ourselves, and since the condo had not been thoroughly cleaned before our arrival, I feel we should be refunded the automatic cleaning fee included in each rental agreement: no cleaning was done before or during our stay. Compass Bay Resorts is an extremely convenient location. Property management is also accessible and typically responds quickly to questions and concerns. However, correcting the issues or addressing the complaints was not as effective this time as it had been in the past.

32 Reviews
(4.4)

5 star rating

18th May 2022 by Jose Antonio Macias Garcia

12th March 2022 by LaKeisha Dowell

Excelent! Beautiful House…Tks.

10th February 2022 by CARLOS RODRIGUES

Excelent! Beautiful House...Tks.

Response from Manager

Thank you Carlos for your review and for being our valued client. It is always a pleasure to provide our services to you. On behalf of Wonder Vacation Homes Team, thanks!

The home was amazing for my family of 5! Has everything you need to cook, and enjoy your trip. The only…

6th September 2021 by Ebony Norwood

The home was amazing for my family of 5! Has everything you need to cook, and enjoy your trip. The only thing I forgot were towels so make sure to pack them!

4 star rating

18th June 2021 by NICOLE LORD

Everything was GREAT! Beautiful, clean, spacious & convenient!

4th May 2021 by Leonta Roby

Me and my family enjoyed the stay. The area was great and the place was lovely! The only downside we…

28th April 2021 by Maricela silva

Me and my family enjoyed the stay. The area was great and the place was lovely! The only downside we found was the cleanliness of the home, the carpet needed major vacuuming and cleaning. The kitchen counter tops were nice but they weren't clean at+ Moreall, but I'm not complaining to be rude because there was a Walmart right next to me and I got some lysol cleaning spray and easily cleaned it myself! Thanks to the great area it's located

19th April 2021 by Tyrone Mcmanus

The house looks exactly like the pictures wish there was better communication but everything was up…

19th April 2021 by Dazhanae Williams

The house looks exactly like the pictures wish there was better communication but everything was up to me and my family standards.

We have stayed at Compass Bay Resorts previously and previous condos we rented were clean and well-kept. However,…

31st March 2021 by Ruth Zurich

We have stayed at Compass Bay Resorts previously and previous condos we rented were clean and well-kept. However, this condo needed some attention. It did not appear as though the condo had been cleaned properly before we arrived. The floors were+ Morevery dirty, and I purchased cleaning supplies myself to wash the kitchen floor, the floors in the upstairs bathrooms, and the eating area in the kitchen. The furniture was clearly stained and dirty, and the area rug was filthy. There were three slats missing from the vertical blinds covering the patio doors and the directional wand was broken. One of the upstairs bedrooms had lamps on the nightstands but no light bulbs in the lamps. There was no toaster, which the previous condos we occupied did have. I asked about getting a toaster; management said they would see if they could get one, but one never arrived. There weren’t any baking sheets in the kitchen supplies. There was an ineffective corkscrew, a broken corkscrew, and there no measuring spoons. Rather than make another complaint, I purchased these supplies and left them for the next occupants. While certainly not a major issue, the light in the refrigerator was burned out. I expressed my dissatisfaction with this unit to management, particularly citing the dirty conditions. They said they would check and ultimately arranged to have a cleaning done. However, as was the case with the blinds, the repair and cleaning did not take place on the day or time we were told. The cleaning service did come, but we were home at the time and eating dinner; we said it wouldn’t bother us if she cleaned while we were there, but she said she would check and come back the following morning; the cleaning service never returned. The blind slats were eventually replaced, but the broken blind wand I had commented about was not fixed. One of the major problems was parking. The contract agreement clearly states that parking on the street is not permitted overnight. A company had been hired to tow vehicles using overnight street parking. Every single night both sides of the street were lined with cars all night long, making it difficult to navigate the street or enter and leave our parking space without hitting another vehicle. It would be helpful if rules were enforced. I understand that during the pandemic it is difficult to keep up with all the requirements, but since we did some of the cleaning ourselves, and since the condo had not been thoroughly cleaned before our arrival, I feel we should be refunded the automatic cleaning fee included in each rental agreement: no cleaning was done before or during our stay. Compass Bay Resorts is an extremely convenient location. Property management is also accessible and typically responds quickly to questions and concerns. However, correcting the issues or addressing the complaints was not as effective this time as it had been in the past.

9th March 2021 by Aileen Rosario

Perfect location, centrally located to Everything!

2nd February 2021 by Charles Clark

Beautiful home situated in a perfect location. Close to Walmart and both Universal and Disney. 4 bathrooms…

29th December 2020 by Collette Trujillo

Beautiful home situated in a perfect location. Close to Walmart and both Universal and Disney. 4 bathrooms was definitely a plus and loved how everything was provided. Customer service was above and beyond. I will def be staying at this location for+ Moreyears to come.

18th November 2020 by Bernard Young

Very good

10th September 2020 by Sabrina Stubins

10th August 2020 by Annette McCall

11th March 2020 by Jennifer Baldassano

7th February 2020 by Manuel Enrique Soto Palomo

The stay was pretty nice, it was a little bit cool and I read the sign of not adjusting the thermostat…

13th November 2019 by Lovell Crawford

The stay was pretty nice, it was a little bit cool and I read the sign of not adjusting the thermostat to low or having it to high. My concern was the cleaning because i started to notice bed bugs on the last day. Other then that, everything else+ Morewas good.

13th November 2019 by Mauricio Hernandez

Very good.

13th November 2019 by Carol Crawford

13th November 2019 by Christian Chevarria

The house was beautiful and clean, I didn’t like the fact that I couldn’t reach anyone by phone, the…

13th November 2019 by Antoinette Pitt

The house was beautiful and clean, I didn't like the fact that I couldn't reach anyone by phone, the TV in the living room kept cutting off, and I had to take my garbage out, vacation is to rest and not do these things.

13th November 2019 by simone catarina antuned

Great location, HUGE condo, perfect for a family visit to Disney

13th November 2019 by Daniel A Ems

The stay was amazing! Definitely will be staying there again this summer.

13th November 2019 by Micheal Oliver

13th November 2019 by Divina hernandez

The house was very good, the place where are locating is good too, because is in a ploce with easy access…

13th November 2019 by Lucia Pansera Lemes

The house was very good, the place where are locating is good too, because is in a ploce with easy access to supermarket, parks... I just like talk about specifcs things inside the home: 1) The kitchen need more things like bols, pots, cloths... 2)+ MoreThe bathtub was clog... 3) In the kitchen the food crushing machine stopped working... 4) The chair in the dinner room have problem...

13th November 2019 by Khalid Altamimi

13th November 2019 by Claudio de Freitas

13th November 2019 by Jeseline Midi

13th November 2019 by Hildanith Ar

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5126 Compass Bay Resort Orlando 4Bedrooms Close to Disney

Kissimmee, Florida, US

Kissimmee, Florida, US

4

3.5

8

*Refundable Damage Deposit Required.

Amenities

Contact

+1(407)201-7106

Start Checkout

Contact

+1(407)201-7106

Property

32 Reviews (4.4)

5 star rating

5 star rating

Excelent! Beautiful House…Tks.

The home was amazing for my family of 5! Has everything you need to cook, and enjoy your trip. The only…

4 star rating

Everything was GREAT! Beautiful, clean, spacious & convenient!

Me and my family enjoyed the stay. The area was great and the place was lovely! The only downside we…

4 star rating

The house looks exactly like the pictures wish there was better communication but everything was up…

We have stayed at Compass Bay Resorts previously and previous condos we rented were clean and well-kept. However,…

5 star rating

Perfect location, centrally located to Everything!

Beautiful home situated in a perfect location. Close to Walmart and both Universal and Disney. 4 bathrooms…

5 star rating

Very good

5 star rating

5 star rating

5 star rating

The stay was pretty nice, it was a little bit cool and I read the sign of not adjusting the thermostat…

5 star rating

Very good.

5 star rating

The house was beautiful and clean, I didn’t like the fact that I couldn’t reach anyone by phone, the…

4 star rating

Great location, HUGE condo, perfect for a family visit to Disney

The stay was amazing! Definitely will be staying there again this summer.

4 star rating

The house was very good, the place where are locating is good too, because is in a ploce with easy access…

4 star rating

5 star rating

4 star rating

5 star rating

Location

Kissimmee, Florida, US

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32 Reviews
(4.4)