COVID-19 Cancellation Response Benefits
On March 13, we announced our COVID-19 emergency policy and refund expectations, including our goal to recognize partners who went above and beyond for travelers during an incredibly difficult time. We aimed to strike the best balance of serving travelers, the public, and you, our partners.
The majority of Vrbo partners offered travelers refunds or credits under these extreme circumstances. To recognize the great experiences you provided and goodwill you created with travelers, we will be issuing benefits to help your eligible listings stand out to travelers.
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